If your email address on Patreon is not equal to your email on TipAlerts our processing system cannot detect your purchase and activate your premium account.

To fix this issue you need to change your email on Patreon so it be equal to address on TipAlerts.

Go to https://www.patreon.com/settings/profile If required - log into account using email you have used during registration.

Change email in the field Email to the same address you used on TipAlerts. You can check this address on the TipAlerts settings page https://tipalerts.com/settings 

Save settings by clicking "Save changes" button and confirm new email following Patreon recommendations.

After email confirmation your premium account would be activated in 15-30 minutes. If premium account not activated in 1 hour - please write us.